Hallmarks of Excellence

ZyDoc applications are intuitive and user-friendly, designed to minimize the learning curve and maximize usability.  Our service features the U.S.-based ZyDoc Operations Center available 24x7x365.
Speaking is the most natural and comfortable way for physicians to document patient encounters.
Using dictation to document for EHR insertion is more than twice as fast as typing and pointing and clicking, and preserves the rich meaning and granularity of the patient health story. ZyDoc converts narrative text from dictation and transcription into structured data.

Best User Experience

ZyDoc applications are intuitive and user-friendly, designed to minimize the learning curve and maximize usability.

Speaking is the most natural and comfortable way for physicians to document patient encounters. Using dictation to document for EHR insertion is more than twice as fast as typing and pointing and clicking, and preserves the rich nuance and granularity of the patient health story. ZyDoc converts narrative text from dictation and transcription into structured data to populate EHRs, and for use in analytics, billing, research, information exchange, and reporting.

Read our press release:
NIH-Funded Study Shows Improved EHR Usability and Efficiency with Dictation-Based NLP Entry.

Quality

ZyDoc's rigorous Quality Assurance Protocol represents the gold standard for maintaining consistent accuracy, turnaround time, and responsive customer support.

Accuracy

ZyDoc guarantees 98% accuracy for all transcription work.

Efficiency

ZyDoc maximizes user efficiency with HIPAA-secure web-based transcription and section-level EHR insertion.  ZyDoc documentation solutions save time by reducing the need for typing and manual entry.

Security

The ZyDoc Data Center Difference

The Highest Level of Commitment
Every interaction you have with the ZyDoc Data Center will be handled professionally. You will find that our people are the most committed in the industry. That is not just because we have over a decade of health care experience, but because we only employ passionate people. You will always deal with someone who cares about your business.

HIPAA Compliance and risk avoidance
Together, we face an important responsibility to protect patient privacy in accordance with HIPAA. One way that ZyDoc adheres to that law every day is with the operational excellence of the ZyDoc Data Center. Our CEO is an industry-recognized expert in HIPAA and Security Issues. Contact us to request a presentation.

The Best Network
Protected by multiple fail-safes and redundancies and powered by terabytes of capacity in a virtualized environment, we deliver the most secure, reliable and robust network in the industry. Utilizing a global network infrastructure and proprietary routing technology, ZyDoc bypasses internet bottlenecks and delivers your transcribed jobs back over the fastest possible route.

The Best Support
ZyDoc delivers the best support in the industry. Our people focus on earning your trust and confidence every day. We strive to anticipate your needs and invest ourselves in the success of your business. We ensure adherence to support excellence through daily evaluations of client interactions and problem resolutions. We work quickly as a team through our customer database and our Customer Relationship Management (CRM) system. This enables us to quickly identify and address any issues or special requests and route them to the best possible person immediately with tracking.

Learn more about ZyDoc's exceptional security measures.

Exceptional 24×7 Support

The ZyDoc Operations Center provides technical support 24/7/365 for our customers.

Dedicated Management Team
Managing mission-critical business applications starts with comprehensive planning. Each client works with a dedicated team consisting of an account manager, implementation engineer(s), and Operations associate (s) and editors, typists and quality assurance staff. The goal of this team to understand your applications as well as you do. They will not only work with you on the implementation of your solution but will suggest ways to optimize performance and ensure its security. Throughout the entire process you have direct access to a team with a deep understanding of your application and your transcription objectives.

The Best Support
ZyDoc delivers the best support in the industry. Our people focus on earning your trust and confidence every day. We strive to anticipate your needs and invest ourselves in the success of your business. We ensure adherence to support excellence through daily evaluations of client interactions and problem resolutions. We work quickly as a team through our customer database and our Customer Relationship Management (CRM) system. This enables us to quickly identify and address any issues or special requests and route them to the best possible person immediately with tracking.

 

 

No-Point-and-Click
ZyDoc is HIPAA compliant
ZyDoc guarantees quality
ZyDoc solutions are user-friendly and highly efficient
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ZyDoc Operations Command Central