Medical Transcription & EHR Documentation Services | ZyDoc

Plans & Pricing to Fit Your Needs

Find the Plan to Decrease your Documentation Burden


Basic

Access to medical transcription services without automated section-level EHR insertion. Physicians can use customized templates, frequently-used phrase insertions and our smartphone recording app. 14¢/line

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Standard

Ideal for physicians who want to populate the appropriate sections of their EHR with 98.6% accurate text from anywhere, and at any time using a smartphone, tablet, telephone or digital recorder. 16.5¢/line

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Professional

Ideal for physicians who have strict security requirements and cannot work with offshore vendors. It includes using U.S. typists only and automated section-level EHR insertion services at no extra charge. 20¢/line

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Enterprise

Ideal for physicians who have a high volume of STAT jobs. It includes our fastest turnaround time, our highest guaranteed accuracy rate and automated section-level EHR insertion services at no extra charge. 25¢/line

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Compare plan details

Basic

Access to medical transcription services without automated section-level EHR insertion. Physicians can use customized templates, frequently-used phrase insertions and our smartphone recording app. 14¢/line

Sign Up Now!

Standard

Ideal for physicians who want to populate the appropriate sections of their EHR with 98.6% accurate text from anywhere, and at any time using a smartphone, tablet, telephone or digital recorder. 16.5¢/line

Sign Up Now!

Professional

Ideal for physicians who have strict security requirements and cannot work with offshore vendors. It includes using U.S. typists only and automated section-level EHR insertion services at no extra charge. 20¢/line

Sign Up Now!

Enterprise

Ideal for physicians who have a high volume of STAT jobs. It includes our fastest turnaround time, our highest guaranteed accuracy rate and automated section-level EHR insertion services at no extra charge. 25¢/line

Sign Up Now!
Guaranteed Documentation Accuracy ? Creating highly accurate clinical documentation justifies higher levels of reimbursement. Out-of-the-box speech recognition software only has an 80% accuracy rate 98% 98.6% 99% 99.6%
Typist Location & Clearance Checks ? For government-run facilities requiring the usage of U.S. personnel only, we have U.S. based typists available Offshore, HIPAA Compliant Offshore, HIPAA Compliant U.S. Based, HIPAA Compliant and Background Checked U.S. Based, HIPAA Compliant and Background Checked
Editor Location & Clearance Checks ? All of our service plans include having a US based editor reviewing the transcribed documents for quality assurance purposes U.S. Based, HIPAA Compliant and Background Checked U.S. Based, HIPAA Compliant and Background Checked U.S. Based, HIPAA Compliant and Background Checked U.S. Based, HIPAA Compliant and Background Checked
Max. Turnaround Time for Dictations that are <15 Minutes 24 Hours 24 Hours 12 Hours 4 Hours
STAT Job Surcharge ? For STAT jobs, there is a surcharge. STAT jobs are turned around in 4 hours or less 100% of Line Rate 75% of Line Rate 50% of Line Rate Unlimited Included
Letterheads Included 1 2 Up to 4 Up to 8
Job-Type Templates Included Up to 4 Up to 8 Up to 12 Up to 24
1-800 Toll Free Dictation Recording $0.10/minute $0.10/minute
Automated EHR Insertion via an Interface ? ZyDoc will automatically insert completed documents into your EHR/EMR via an API interface N/A
Faxing
Default Normals and Frequently-Used Phrase Insertions
ZyDoc Smartphone Recording App ? Our smartphone recording app is iPhone and Android compatible
Handheld Digital Recorder Submission Software
Telephone or Email Support 24/7/365 ? Our award-winning, U.S. based support staff is here for you
HIPAA Security ? We are 100% HIPAA compliant
Closed-Loop Feedback and Quality Assurance Process
Line Rate ? A “Line” means sixty-five (65) characters, with a fraction of a line rounded up to the next line. A “character” means any visible character or space necessary for the final appearance and content of a document. For transcription services, there is a 25-Line minimum per dictated job. A standard page is 30 lines 14¢/line 16.5¢/line 20¢/line 25¢/line

Trusted by Medical Practices, ASCs & Hospitals Nationwide:


ZyDoc offers physicians four different medical transcription service plans to choose from in order to accommodate a range of workflow requirements. We have a medical transcription cost-per-line model that results in completely transparent pricing. Choose the appropriate rate for your budget and start taking advantage of all of the following benefits today:

  • Minimum 98% guaranteed documentation accuracy
  • US editor review for quality assurance
  • 100% HIPAA compliance
  • Award-winning telephone, email and chat support
  • Job-type and letterhead templates for better speed and accuracy
  • Up to 24 hours maximum turnaround time for dictation files under 15 minutes
  • Ability to record notes through a mobile app, tablet, handheld recorder or our toll-free phone line

More easily managed than scribes, more accurate than speech recognition software and less time-consuming than using a keyboard and mouse, ZyDoc’s mobile-friendly, dictation-based clinical documentation service is the ideal HIPAA-compliant workflow solution for practices and facilities of all sizes.

A Choice of Plans To Streamline Your Workflow

Basic Plan

Our Basic Plan is ideal for physicians who want to take advantage of ZyDoc's fast, accurate and secure medical transcription services. It includes the ability to set default "normals" and frequently-used phrase insertions, our smartphone recording app and award-winning, U.S. based customer support.

  • Accuracy: 98% guaranteed
  • Cost: 10 cents per 65-character line
  • Typist Location: Offshore, HIPAA compliant
  • Editor Location: U.S. based, HIPAA compliant and background checked
  • Max. Turnaround: 24 hours
  • Automated EHR Insertion: N/A

Standard Plan

Our Standard Plan goes beyond simply transcribing clinical notes. Physicians can populate the appropriate sections of their EHR with 98.6% accurate text from anywhere, and at any time using a smartphone, tablet, telephone or digital recorder.

  • Accuracy: 98.6% guaranteed
  • Cost: 12.5 cents per 65-character line
  • Typist Location: Offshore, HIPAA compliant
  • Editor Location: U.S. based, HIPAA compliant and background checked
  • Max. Turnaround: 24 hours
  • Automated EHR Insertion: Included

Professional Plan

The Professional Plan is ideal for EHR users who have strict security requirements that prohibit outsourcing to offshore vendors. It includes using U.S.-only typists, and there is no extra charge for dictating through our 1-800 number.

  • Accuracy: 99% guaranteed
  • Cost: 16 cents per 65-character line
  • Typist Location: U.S. based, HIPAA compliant and background checked
  • Editor Location: U.S. based, HIPAA compliant and background checked
  • Max. Turnaround: 12 hours
  • Automated EHR Insertion: Included

Enterprise Plan

The Enterprise Plan is ideal for EHR users who have frequent or high volume STAT job requirements. It has our highest guaranteed accuracy rate, our fastest turnaround times and numerous other benefits such as up to 24 job-type templates included.

  • Accuracy: 99.6% guaranteed
  • Cost: 21 cents per 65-character line
  • Typist Location: U.S. based, HIPAA compliant and background checked
  • Editor Location:U.S. based, HIPAA compliant and background checked
  • Max. Turnaround: 4 hours
  • Automated EHR Insertion: Included

How to Choose the Right Plan for Your Needs

As you decide on one of ZyDoc's medical transcription service plans, consider these factors:

  • Budget: What medical transcription services rates can you afford? Our transparent cost-per-line model will help you adjust your spending to your frequency of use.
  • EHR insertion: Do you need to insert your transcribed notes into your EHR? The Standard Plan and higher-level tiers automatically insert your completed transcriptions into your EHR. This feature can save you from having to spend time pointing and clicking all day.
  • Personnel requirements: Does your facility require you to work only with typists and editors in the United States? While all of our plans feature U.S. editors, the Professional and Enterprise plans also have U.S. typists. If you work for the government and have certain vendor personnel requirements, you may need to use one of these two options.
  • Desired turnaround time: How quickly do you need your transcribed documents? The Basic and Standard Plans both have a maximum turnaround time of 24 hours for dictation files lasting less than 15 minutes. If you have more stringent time requirements, the Professional Plan has a maximum turnaround of 12 hours, while the Enterprise Plan promises delivery in four hours or less.
  • Volume of documentation: How many documents do you need to transcribe regularly? For a higher cost per line, you can upgrade to plans that have more job-type templates and lower surcharges on STAT jobs. Consider the type of transcription you need us to perform and how it fits into our pricing models.

Contact ZyDoc for More Information on Pricing

Learn more about the cost of our clinical documentation services and why practices, ASCs and hospitals nationwide trust ZyDoc. For more information, complete our contact form or request a 14-day free trial.

Start Dictating in 4 Easy Steps

Complete Form

Fill out our free trial form with all of your information

Receive Login Credentials

You will receive your login credentials for our TrackDoc system by email

Download App

Go to the Apple or Google Play store on your smartphone and search for "TrackDoc"

Get Started

Log in to the TrackDoc app and start dictating unlimited notes for 14 days

Tired of Typing In Your EHR?

Frequently Asked Questions About the Costs of ZyDoc's Services


Can I use templates or “normals”

Yes.

Can we customize our templates?

During the startup process, or anytime thereafter, you are encouraged to help ZyDoc® Medical Transcription develop new or improve your old templates to help facilitate the process. You can also develop expanded text – frequently used paragraphs – that can be inserted into your documentation with a simple word or phrase. We will also have templates that you can choose from and edit on your end to make custom to your practice.

Do you work with all EHR programs?

Yes, ZyDoc will work with all EMR/EHR solutions! We have full integrations with many popular ones and for cloud-based EMRs/EHRs we access the software as an office user.

Can we work with you prior to having our EHR interface built?

Yes! We offer manual insertion into your EHR on an as-needed basis (whether it's section-level or as an attachment) for an additional 5 cents per line.

What if we don't use an Electronic Health Record (EHR)?

Not a problem! We work with all types of facilities, including those without an EHR. You will receive your transcribed documents in the format you desire for your existing workflow. Documents can be accessed and downloaded anytime from our cloud-based document management platform, TrackDoc.

Why should I trust ZyDoc versus other companies?

ZyDoc was founded in 1993 by James M. Maisel, M.D. - a New York-based retina surgeon - who has a deep understanding of the real-world documentation pressures doctors face. As a result, his firsthand knowledge has been instrumental in developing cutting-edge medical documentation solutions specifically designed to fit the workflows of modern clinicians. Our U.S. based, award-winning customer service and support is also only a phone call away to ensure you are always satisfied.

How much does ZyDoc's clinical documentation service cost?

Our prices range from 10 to 21 cents per 65-character line, depending on which service plan you choose.

How do you define a line of text?

A “Line” means sixty-five (65) characters, with a fraction of a line rounded up to the next line. A “character” means any keystroke necessary for the final appearance and content of a document. For ZyDoc's transcription services, there is a 25-Line minimum per dictated job.

Which payment methods do you accept?

We provide multiple payment options for your convenience. You may pay with any major credit card or by ACH invoice.

What's included in your clinical documentation service plans?

All of our clinical documentation service plans include the ability to use default "normals" and frequently-used phrase insertions, access to ZyDoc's smartphone recording app, handled digital recorder submission software, telephone, email or chat support, HIPAA security and a closed-loop feedback and quality assurance process. In addition, regardless of which plan you choose, all documents are review by a U.S. based editor.


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