Getting Started

Who will train me?

One of our technicians will train you on how to upload audio, receive documents, use the handheld digital device (if applicable), and utilize the TrackDoc website. Instructions on how to use the toll-free dictation system, a telephone directory of your main contacts at ZyDoc® Medical Transcription, and a user manual for the TrackDoc web-based solution is provided at the appropriate time. ZyDoc® Medical Transcription representative is available to assist you at any time.

How long does it take to get the technology portion set up?

Depending on the solutions you would like installed the average install time is less than 15 min.

What is involved with getting a ZyDoc® Medical Transcription Solution implemented?

A ZyDoc® Medical Transcription representative will work with you to discuss your workflow and solutions. After determining what solution is best for you, an agreement is prepared, which documents the terms of the free trial and moving towards full implementation. Upon receipt of a signed agreement, we begin to go to work for you. The representative will orient the internal team on all details, followed by an Implementation Meeting with your group (or main contact person). In this meeting, we work out all the details of getting started (participating doctors, samples, patient demographics, referring physicians, technology set up scheduled, start date, etc.). Following this start-up has allowed ZyDoc® Medical Transcription to increase our volume month-over-month this past year. We hope you will allow us the opportunity to provide you with the same great service many of our customers experience every day.

How do I get started with the ZyDoc® Medical Transcription’s SpeechDocTM solution?

Getting started is easy!

  1. Visit our Plans & Pricing page
  2. Select a Plan to Fit your Practice and sign agreement
  3. Download the SpeechDocTM app from Google Play or Apple Store
  4. Get Started!

What are the minimum system requirements?

The solution(s) will depend upon the minimum system requirements. Contact us to discuss any concerns, and we can evaluate the options that are available to you. We can send you our minimum specifications document for your review.

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