ZyDoc’s Connect Platform Empowers MTSOs - ZyDoc

ZyDoc’s Connect Platform Empowers MTSOs

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Empowering Transcription Partners


For Medical, Legal, Law Enforcement and Government Transcription Service Organizations that need a cloud-based enterprise transcription platform that is full- featured and HIPAA-secure from a true partner, ZyDoc’s Connect provides a browser-based transcription platform tailored to your needs.









“ZyDoc is offering it’s secure enterprise transcription platform-as-a-service to other transcription companies and exiting the medical transcription service business”

— James M. Maisel, MD,CEO



Advantages of ZyDoc’s Connect Platform


ZyDoc’s Connect is a unique medical transcription platform  is based on the combination of having processed over 10 million documents and the experience of our CEO and founder, James M. Maisel, MD — a New York-based practicing retina surgeon. Dr. Maisel uses our system to see more than 40 patients before 5 p.m. each day and consistently generates highly accurate, expert-level clinical documentation using ZyDoc’s Connect services.



Our Transcription Platform:

  • Easy to implement and use
  • Cloud-based and require no software installation
  • 100% HIPAA-compliant
  • Provide multiple dictation options with smartphones, tablets, digital recorders, and our 1-800 service
  • Provide audio and text that is accessible from any device and with any browser
  • Unparalleled in terms of accuracy for high-quality clinical documentation
  • Provide granular control of user access and account privileges
  • Offer measured accuracy, turnaround time and continuous quality improvement
  • #1 rated for customer service and support by Black Book Research
  • Highly secure, with encrypted data stored in HITRUST CSF certified, redundant Microsoft Azure Cloud Servers
  • 100% background-checked, U.S.-based, and HIPAA-trained personnel with job access tracking


ZyDoc’s CEO, James M. Maisel, M.D., recipient of a Special Congressional Award commented that, “ZyDoc is proud to be transitioning from a transcription service provider to a transcription platform-as-a-service provider. We have developed Connect over many years and believe the platform is one of the best available in the industry and will allow expansion into other industries. To avoid competing with other medical transcription service companies, ZyDoc is committed to exiting the medical transcription service industry. So far, we have received significant interest from various MTSO’s who already know ZyDoc’s reputation, and we are looking forward to partnering and launching under a new name.”


Are you ready to experience the benefits of using an award-winning medical transcription platform? 

Call 800-546-5633 or chat with the ZyDoc’s Connect Sales Team. 





“ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.”

Lawrence Estrada - Pueblo Cardiology Associates


“I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.”

Jennifer Biddle - Advanced Physician Services, PC

Surgery Center

“Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.”

Chrissy Becker, RN - Physicians United Surgery Center

Surgery Center

We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!”

Lorena Reynoso, CPC - Nobility Management

Oral Surgery

“Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.”



“Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real "time" saver which allows us to focus more time with our patients. We look forward to continuing with their services.”

Tammy Arbuckle - 1st Urology

Mental Health

“Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!”

- Nevada Department of Health and Human Services Division of Child and Family Services

Mental Health

ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!”

Administative Assistant - Nevada Department of Health and Human Services

Mental Health

Turnaround time is excellent. Fast and efficient customer service.

Alejandro Arias, MD

Tired of Typing In Your EHR?