ZyDoc’s Connect Platform Empowers MTSOs - ZyDoc

ZyDoc’s Connect Platform Empowers MTSOs

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Empowering Transcription Partners


For Medical, Legal, Law Enforcement and Government Transcription Service Organizations that need a cloud-based enterprise transcription platform that is full- featured and HIPAA-secure from a true partner, ZyDoc’s Connect provides a browser-based transcription platform tailored to your needs.









“ZyDoc is offering it’s secure enterprise transcription platform-as-a-service to other transcription companies and exiting the medical transcription service business”

— James M. Maisel, MD,CEO



Advantages of ZyDoc’s Connect Platform


ZyDoc’s Connect is a unique medical transcription platform  is based on the combination of having processed over 10 million documents and the experience of our CEO and founder, James M. Maisel, MD — a New York-based practicing retina surgeon. Dr. Maisel uses our system to see more than 40 patients before 5 p.m. each day and consistently generates highly accurate, expert-level clinical documentation using ZyDoc’s Connect services.



Our Transcription Platform:

  • Easy to implement and use
  • Cloud-based and require no software installation
  • 100% HIPAA-compliant
  • Provide multiple dictation options with smartphones, tablets, digital recorders, and our 1-800 service
  • Provide audio and text that is accessible from any device and with any browser
  • Unparalleled in terms of accuracy for high-quality clinical documentation
  • Provide granular control of user access and account privileges
  • Offer measured accuracy, turnaround time and continuous quality improvement
  • #1 rated for customer service and support by Black Book Research
  • Highly secure, with encrypted data stored in HITRUST CSF certified, redundant Microsoft Azure Cloud Servers
  • 100% background-checked, U.S.-based, and HIPAA-trained personnel with job access tracking


ZyDoc’s CEO, James M. Maisel, M.D., recipient of a Special Congressional Award commented that, “ZyDoc is proud to be transitioning from a transcription service provider to a transcription platform-as-a-service provider. We have developed Connect over many years and believe the platform is one of the best available in the industry and will allow expansion into other industries. To avoid competing with other medical transcription service companies, ZyDoc is committed to exiting the medical transcription service industry. So far, we have received significant interest from various MTSO’s who already know ZyDoc’s reputation, and we are looking forward to partnering and launching under a new name.”


Are you ready to experience the benefits of using an award-winning medical transcription platform? 

Call 800-546-5633 or chat with the ZyDoc’s Connect Sales Team. 





Great Customer Service, always able to reach out and get a response quickly. 

Michele B. - Boulder City Hospital


I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!  ”

Joanne Singleton - State of Alaska Division of Public Health


ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.

Michelle MacDonald - Copley Hospital

Surgery Center

I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.

Kathleen Donigan, R.N., C.O.E., COO - Eye Care Center of Port Huron - Michigan Outpatient Surgery Center


Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn't have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.

Jamie Espinoza - Affiliates in Gastroenterology

Family Medicine

I appreciated the friendly, personal attention I was given during the set-up of my account.

Everett McKibben, MD - Laird Clinic of Family Medicine


ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.

Jodean Petersen, BS, CSO - Institute for Nerve Medicine


“ZyDoc was very accommodating and checking in with us with deliverables was superb. I  appreciate ZyDoc for working with us in a very professional manner.”

Aaron Chiusano - Maryland Center for School Safety


Customer service is great, and I am extremely happy with the transcription services.

Farshad Hannanian, MD

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