Athenahealth EHR Documentation Services from ZyDoc

We make it simple to use ZyDoc’s easy-to-use, mobile-friendly, dictation-based technology to populate your Athenahealth EHR. ZyDoc Connect™ automatically transfers transcriptions uploaded to our cloud-based platform to popular EHRs such as athenaClinicals. Since your transcribed encounter notes will transfer automatically to athenaClinicals, our services are compatible with clinical, medical offices and hospitals that use any athenahealth product, including:

athenaOne: Unified cloud platform for athenahealth products
athenaIDX: Large-scale revenue cycle management software
athenaCollector: Medical billing software for practices of any size
athenaTelehealth: HIPAA-compliant telehealth platform
athenaCommunicator: Patient engagement tools and services
athenaEpocrates: Evidence-supported clinical content embedded in athenaClinicals and accessible at any time

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The Benefits of Athenahealth EHR Documentation Services

Like athenaClinicals, ZyDoc services and integrations scale with practice size and operations. Our transcription technology and services work with athenaClinicals to provide the following advantages associated with a well-executed integration:

Robust capabilities for large providers: We offer three pricing plans with TrackDoc Connect™ to fit your practice’s requirements for efficiency, security and complexity. Our Professional and Enterprise Plans offer 99-99.6% accuracy rates, 4 to 12-hour turnaround times and U.S.-based transcriptionists to fit large-scale provider’s needs. Since our Standard Plan and higher tiers include TrackDoc Connect™ in their pricing, you can choose a plan based on your transcription criteria.
Suitability for single or multi-physician groups and hospitals: Seamless integrations like TrackDoc Connect™ are compatible with practices with any operational structure because of their automatic nature. Since TrackDoc Connect™ inserts information using an automated API, it scales easily with any transcription volume or complexity. Many ZyDoc clients use our suite to dictate from multiple locations, so we welcome groups with many buildings or providers to consider our services.
Seamless collaboration between clinical and revenue cycle management teams: TrackDoc Connect™ easily fits into the athenahealth suite’s smooth workflow between clinical documentation and revenue cycle management. From athenaClinicals, your encounter notes will transfer easily to athenaIDX or athenaCollector.
Enhanced physician well-being, thanks to easy integration: We chose to make TrackDoc Connect™ an automatic transcription integration service to help physicians sustain their well-being as they practice. TrackDoc Connect™ and other automated transcription APIs reduce documentation workloads without adding extra steps to EHR management.
Accurate information transfer to athenaClinicals: The information that TrackDoc Connect™ will insert into your EHR will match the documentation we’ll keep on our TrackDoc platform to promote consistent information across your practice. During implementation, we’ll set up our API to populate the correct fields in athenaClinicals for each encounter detail.

Why Integrate ZyDoc’s EHR Documentation Services with Athenahealth?

At ZyDoc, we offer Connect™ as one element of a full suite of services and technology. We’ll support you through every step of the transcription process, including dictation, submission, document access and EHR insertion. When you choose ZyDoc as your medical transcription provider, you’ll benefit from:

Secure patient information: We’ll keep all sensitive information secure from dictation to EHR insertion. Our cloud platform and software encrypt audio and text at 128-bit encryption to comply with National Institute of Standards and Technology (NIST) and Health Insurance Portability and Accountability Act (HIPAA) standards. Our Professional and Enterprise Plans also feature U.S. typists for practices with staffing security regulations.
Customized implementation: The on-boarding process for each of our clients includes an implementation meeting where we discuss their transcription goals and requirements. Using that information, we set up our proprietary software, including Connect™, to integrate into their workflow. We strive to make every client’s experience with ZyDoc technology as smooth as possible.
Support every step of the way: Our support team will help you utilize your ZyDoc technology and services throughout every stage of implementation. During installation, our technicians will provide one-on-one guidance to ensure you can easily dictate notes and retrieve documents.
Line-based pricing: We include TrackDoc Connect™ in the pricing for the plans that include it, which charge by transcription line. When you meet our monthly charge minimum and document line minimum, you can use our services as much as you need to improve your clinical efficiency.
Compatibility with virtually any EHR: If your practice or a colleague uses a different EHR from athenaClinicals, we can provide insertion services for most platforms. TrackDoc Connect™ works with other popular EHRs, including Allscripts and Epic. We can also insert transcriptions as a user if you have another cloud-based EHR.

Discover Our Athenahealth EHR Documentation Services Today

As a physician-owned and -operated business, we understand how to help medical practices streamline their documentation. Save time on encounter notes with our suite of transcription services and technologies.

Learn more about TrackDoc Connect™ and our other technology by contacting our staff online, calling us at 800-546-5633.

Why Doctors Choose ZyDoc Medical Transcription

Great response time with transcription and customer response is super quick.

Shannyn - Umpqua Valley Internists

Great Customer Service, always able to reach out and get a response quickly.

Michele B. - Boulder City Hospital

I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!

Joanne Singleton - State of Alaska Division of Public Health

ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.

Michelle MacDonald - Copley Hospital

I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.

Kathleen Donigan, R.N., C.O.E., COO - Eye Care Center of Port Huron - Michigan Outpatient Surgery Center

Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn’t have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.

Jamie Espinoza - Affiliates in Gastroenterology

I appreciated the friendly, personal attention I was given during the set-up of my account.

Everett McKibben, MD - Laird Clinic of Family Medicine

ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.

Jodean Petersen, BS, CSO - Institute for Nerve Medicine

ZyDoc was very accommodating and checking in with us with deliverables was superb. I appreciate ZyDoc for working with us in a very professional manner.

Aaron Chiusano - Maryland Center for School Safety

Customer service is great, and I am extremely happy with the transcription services.

Farshad Hannanian, MD -

It has been really easy to get ZyDoc up and running at our new multi-specialty center. The team at Zydoc has been top quality and easy to work with and the physicians are finding the service very easy to use.

Amy Cooper - CEO, Green Mountain Surgery Center

ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.

Lawrence Estrada - Pueblo Cardiology Associates

Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.

Chrissy Becker, RN - Physicians United Surgery Center

We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!

Lorena Reynoso, CPC - Nobility Management

Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.

Pam Sweat - MIRAGE CENTER OMS

Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real “time” saver which allows us to focus more time with our patients. We look forward to continuing with their services.

Tammy Arbuckle - 1st Urology

Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!

- Nevada Department of Health and Human Services Division of Child and Family Services

ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!

Administative Assistant - Nevada Department of Health and Human Services

Turnaround time is excellent. Fast and efficient customer service.

Alejandro Arias, MD -

I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.

Jennifer Biddle - Advanced Physician Services, PC

Professional service, fast turnaround, very efficient and excellent value for money!

Milan Oleksak, M.D. - Orthopaedic & Physiotherapy Associates

I just wanted you to know how pleased I am with the time accuracy ZyDoc provides. The patients and insurance companies are so pleased that they are getting their dictations within 24 hrs. after their scheduled appointments. Some are amazed! Also thank you for all your help and guidance when I need you!

- Michigan Neuro-Ophthalmology

We have been using ZyDoc for years and the ease of the system is fantastic and all of our providers are very satisfied.

Mary Ann Robinson - Katzen Eye Care and Laser Center

My doctors and I have been working with ZyDoc for over 10 years and we are happy with the service they provide. Anytime there have been technical issues, they are very responsive and quick to find resolution. Would highly recommend!

Debbie Moul - Pediatric Ophthalmology and Strabismus Associates, Inc.

ZyDoc offers quick and proficient transcription services and always have friendly and professional staff available to help with any questions of concerns. ZyDoc is dependable and their services are user-friendly. Would definitely recommend to others to use.

Veronica Boiadjian - Dane Street, LLC

I can’t say thank you enough. ZyDoc has made my life so much easier!

Laurie Oliver - COE, Practice Administrator, Stolte Eye Center

I have had nothing but positive experiences with the whole system right from the sales person down to our letters. The whole transition from our old dictation service to ZyDoc has been wonderful, and I would recommend them to anyone.

Kim Q. - Client since 2001, working at Medical Clinic with 15 employees

We recommend ZyDoc to provide not only reliable service, but reliable technology for efficient workflow of patient documentation.

Roy W. -

This organization raised my level of confidence which opened a door of opportunity to implement a major internal reorganization to outsource the internal transcription staff from the medical/surgical units and clinics.

Carmen D. - State mental health facility

The doctors like the mobile app and they find it easy to use!

Sandy Wagner - Arlington Orthopedics

I love it! I am focused on getting the notes done, even when I am exhausted I have enough in me to get them done knowing your staff is doing the back end work.

Danielle Dronet, LISW-S - Center for Advanced Mental Health Practice (using ZyDoc's mobile app & Practice Fusion EHR)

You guys are beyond great! I don’t get tired of complimenting the great and speedy service!

Victor Cordero, PsyD -

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Athenahealth EHR Documentation Services