Epic EHR Documentation Services from ZyDoc
ZyDoc inserts highly accurate transcribed notes into the appropriate sections within Epic, which saves clinicians valuable time, money and energy. This service comes as part of our Standard, Professional and Enterprise Plans. After we transcribe a physician’s dictated encounter notes, we upload them to ZyDoc’s cloud storage platform where they automatically insert into the appropriate sections within EpicCare. With your transcribed clinical information in EpicCare, you can use it with other Epic platforms, including:
- MyChart patient portal and communications
- Haiku, Canto and Limerick mobile interfaces
- Healthy Planet population data
- Cosmos patient data
- Care Everywhere interoperability features
Why Integrate Epic with ZyDoc?
When you integrate your medical transcriptions with Epic, you’ll get the advantages of integration in a convenient package. Automatic transcription integration APIs will enable you to:
- Make your everyday documentation more manageable: With physician mental health becoming an increasing priority in the healthcare industry, TrackDoc Connect™ can improve the user’s day-to-day documentation. By increasing documentation efficiency, transcription integration APIs can also enhance a physician’s mental well-being. Let our services and TrackDoc Connect™ manage most of your documentation workload.
- Transfer accurate documentation to Epic: A direct and automatic integration service like TrackDoc Connect™ can help you keep your data consistent across platforms. TrackDoc Connect™ will transfer the information in your transcription to your EpicCare records and populate the corresponding fields. Our personalized implementation process will allow us to customize our transcription and data transfer methods to fit your dictation and documentation style.
- Scale ZyDoc to your practice size: Because of its automatic nature, TrackDoc Connect™ will lighten your workload when it has any number of patient records to integrate. Larger practices with high numbers of patients can benefit from our transcription integration as much as smaller ones.
- Match your integration services to your practice structure: Since TrackDoc Connect™ transfers information directly to Epic, it scales to your practice structure to the same degree as your EHR. We can provide Epic integration services to clients with any number of locations, disciplines or patients. Our users work in surgery, general practice, behavioral health and virtually any other healthcare field.
- Bill consistently with your documentation: If you pull information from Epic for revenue cycle management, an integration like TrackDoc Connect™ will keep your data consistent across platforms. TrackDoc Connect™ matches transcription information from our TrackDoc cloud storage platform to its corresponding entry in EpicCare. EpicCare then integrates with Epic’s revenue cycle features for accurate billing.
What are the Advantages of ZyDoc's Epic EHR Documentation Services?
Our TrackDoc Connect™ API is just one of the elements of our transcription suite. At ZyDoc, we use our API to integrate our transcription services into our clients’ operations seamlessly. As your transcription provider, we’ll enable you to:
- Maintain security and HIPAA compliance: We protect all of the data we send to and receive from you using 128-bit encryption and additional security measures that meet industry standards. Thanks to our high level of data protection, our services comply with the Health Insurance Portability and Accountability Act (HIPAA) and National Institute of Standards and Technology (NIST) standards. If your regulations mandate U.S.-based typists, our Professional and Enterprise Plans will meet those security requirements.
- Get assistance with installation and use: As our customer, you’ll have access to dedicated technicians to help you with installation and ongoing use. After they install any required technology and teach you how to use it, our technical team can answer your questions anytime. During the implementation phase, we’ll also give you a directory of contacts and instructions for use that you can reference for self-guidance.
- Personalize your implementation: As part of the on-boarding process, your ZyDoc representative will determine your needs and create a customized setup plan for your organization. During your implementation meeting, you’ll work with them to establish your documentation workflow and ideal services. Our internal team will then use this information to make services like TrackDoc Connect™ as effective as possible for your everyday operations.
- Integrate TrackDoc Connect™ into your preferred EHR: Our integration services are compatible with most EHRs on the market. We designed TrackDoc Connect™ to work with well-known EHRs like Cerner and MEDITECH to make it accessible to practices across the world. Many clients who don’t have an EHR that is compatible with TrackDoc Connect™ can also take advantage of our integration services. Any client who has a cloud-based EHR can have us access their records as a user and manually insert their transcriptions for them.
- Pay for transcription by the line: TrackDoc Connect™ comes as part of three of our four plans at no extra fee. We charge for our services per line of transcription, so you can adjust your usage as needed as long as you meet our minimum usage benchmarks.
Why Doctors Choose ZyDoc Medical Transcription
It has been really easy to get ZyDoc up and running at our new multi-specialty center. The team at Zydoc has been top quality and easy to work with and the physicians are finding the service very easy to use.
ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.
Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.
We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!
Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.
Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real “time” saver which allows us to focus more time with our patients. We look forward to continuing with their services.
Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!
ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!
Turnaround time is excellent. Fast and efficient customer service.
I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.
Professional service, fast turnaround, very efficient and excellent value for money!
I just wanted you to know how pleased I am with the time accuracy ZyDoc provides. The patients and insurance companies are so pleased that they are getting their dictations within 24 hrs. after their scheduled appointments. Some are amazed! Also thank you for all your help and guidance when I need you!
We have been using ZyDoc for years and the ease of the system is fantastic and all of our providers are very satisfied.
My doctors and I have been working with ZyDoc for over 10 years and we are happy with the service they provide. Anytime there have been technical issues, they are very responsive and quick to find resolution. Would highly recommend!
ZyDoc offers quick and proficient transcription services and always have friendly and professional staff available to help with any questions of concerns. ZyDoc is dependable and their services are user-friendly. Would definitely recommend to others to use.
I can’t say thank you enough. ZyDoc has made my life so much easier!
I have had nothing but positive experiences with the whole system right from the sales person down to our letters. The whole transition from our old dictation service to ZyDoc has been wonderful, and I would recommend them to anyone.
We recommend ZyDoc to provide not only reliable service, but reliable technology for efficient workflow of patient documentation.
This organization raised my level of confidence which opened a door of opportunity to implement a major internal reorganization to outsource the internal transcription staff from the medical/surgical units and clinics.
The doctors like the mobile app and they find it easy to use!
I love it! I am focused on getting the notes done, even when I am exhausted I have enough in me to get them done knowing your staff is doing the back end work.
You guys are beyond great! I don’t get tired of complimenting the great and speedy service!