Clinical Documentation Solution for Hospitals | Medical Transcription for Hospitals


Clinical Documentation Solutions for Hospitals

ZyDoc was founded in 1993 by CEO James M. Maisel, M.D., a New York-based retina surgeon with medical informatics expertise. Our mission is to empower existing hospital personnel and clinicians with simple and inexpensive clinical documentation solutions that do not require additional IT skills. ZyDoc solves the EHR usability puzzle with an easy-to-use and highly efficient method that accurately generates detailed medical documentation. This improves clinical outcomes, enhances referrals, optimizes charge capture and minimizes malpractice risks. It is intuitive to use, requires virtually no training and saves physicians hours of work dealing with the EHR burden.

ZyDoc ROI With Plans to Streamline Your Workflow

  • Black Book Research leading transcription provider
  • Cost effective transcription & EHR optimization service
  • Reliably generates 99% accurate,rich academic records
  • Improved charge capture
  • Turnaround times of 1-4 hours for faster discharges


Contact Us

    Some of Our Satisfied Hospital Clients

    EHR Interoperability for Streamlined Workflow

    ZyDoc offers full EHR interoperability with almost all EHRs and complete integration, testing and go live within a few days of meeting with the EHR team. ZyDoc has pre-approved, off-the-shelf, athenahealth integration.

    Implementation in Days, Not Weeks

    • SaaS Cloud Platform with no software installation
    • Use any modern browser with HTTPS encryption
    • athena Health preconfigured, other EHRs in a week
    • Train clinicians in minutes
    • No obligation phased rollout

    ZyDoc’s Cloud Platform Designed for HIPAA Compliance

    • Independent third party security firm audit rating of 99/100
    • All data is highly secure, and HIPAA compliant with encrypted data residing in redundant HITRUST,CSF
      certified Cloud Servers
    • No data ever stored locally
    • Administrative console for granular control of user access and account privileges
    • Full HIPAA tracking including IP addresses for location to support your compliance program
    • Disaster recovery planned and tested

    In its “2018 Top Medical Transcription and Technology Services & Documentation : Solutions Survey” of over 2900 clients, Black BookTM Market Research ranked ZyDoc #1 in Customer Service and Support. Ask about our no obligation, phased enterprise rollout with four levels of service plans to fit your workflow needs. Learn how to evaluate your EHR documentation solution.

    Comparison of Four Leading EHR Clinical Documentation Methods

    Keyboard & MouseScribesSpeech RecognitionZyDoc
    Licensing Cost $ $ $$$ $
    Training Time HoursWeeksDaysMinutes
    Adoption Rate HighMediumLowHigh
    Implementation Effort LowHighHighLow
    HR Demands LowHighHighLow
    IT Support LowMediumHighLow
    Charge Capture LowMediumHighLow
    Usability LowMediumLowHigh

    Try Our Hospital Transcription Services with EHR Integration

    Develop Greater Efficiency

    After doctors use our mobile app to transfer their voice notes to our transcriptionists, the notes will be swiftly transformed into documentation that’s uploaded to our TrackDoc™ platform. Once there, ZyDoc offers the ability to automatically update EHR charts using an interface. The comprehensive records will enable hospitals to treat patients better, have fewer complications, reduce malpractice risks and help be prepared for medical audits. Of course, ZyDoc also provides Virtual Medical EHR Scribe Services for cloud-based EHR users without an interface or to provide highly customized services.

    Leverage Structured Data and Robust Analytics Information to Improve Your Hospital’s Level of Care

    Digitization makes it easier to extract data and analyze it to gain insights that help improve the level of care a hospital provides. Our powerful structured data and analytics information will enable you to use real-world data for a wide range of purposes, including prevention and screening, chronic disease management, serious adverse event identification, population management by condition and so much more. As medicine moves to the accountable-care model, patient and population management will be the key to improving operational efficiencies with better outcomes and lower costs.

    Discover the ZyDoc Difference

    For more information on how our hospital transcription services can improve physicians’ workflows by reducing their data entry burden, view our plans and pricing or call us today at 1-800-546-5633 for a personalized demo. A free pilot study is also available to expedite your buying process and see firsthand how compatible ZyDoc can be for your institution.

    Tired of Typing In Your EHR?

    How It Works

    Dictate Anytime, Anywhere

    Doctors can dictate anytime, and from anywhere by smartphone, digital recorder, tablet or telephone

    ZyDoc Transcription

    Our specialty-specific medical typists and editors transform dictations into highly accurate documentation

    EHR Charting

    Transcribed documents can be inserted into the appropriate sections of any EHR

    Why Doctors Choose ZyDoc Medical Transcription

    Great response time with transcription and customer response is super quick.

    Shannyn - Umpqua Valley Internists

    Great Customer Service, always able to reach out and get a response quickly. 

    Michele B. - Boulder City Hospital

    I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!


    Joanne Singleton - State of Alaska Division of Public Health

    ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.

    Michelle MacDonald - Copley Hospital

    I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.

    Kathleen Donigan, R.N., C.O.E., COO - Eye Care Center of Port Huron - Michigan Outpatient Surgery Center

    Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn’t have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.

    Jamie Espinoza - Affiliates in Gastroenterology

    I appreciated the friendly, personal attention I was given during the set-up of my account.

    Everett McKibben, MD - Laird Clinic of Family Medicine

    ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.

    Jodean Petersen, BS, CSO - Institute for Nerve Medicine

    ZyDoc was very accommodating and checking in with us with deliverables was superb. I  appreciate ZyDoc for working with us in a very professional manner.

    Aaron Chiusano - Maryland Center for School Safety

    Customer service is great, and I am extremely happy with the transcription services.

    Farshad Hannanian, MD -

    It has been really easy to get ZyDoc up and running at our new multi-specialty center. The team at Zydoc has been top quality and easy to work with and the physicians are finding the service very easy to use.

    Amy Cooper - CEO, Green Mountain Surgery Center

    ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.

    Lawrence Estrada - Pueblo Cardiology Associates

    Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.

    Chrissy Becker, RN - Physicians United Surgery Center

    We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!

    Lorena Reynoso, CPC - Nobility Management

    Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.


    Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real “time” saver which allows us to focus more time with our patients. We look forward to continuing with their services.

    Tammy Arbuckle - 1st Urology

    Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!

    - Nevada Department of Health and Human Services Division of Child and Family Services

    ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!

    Administative Assistant - Nevada Department of Health and Human Services

    Turnaround time is excellent. Fast and efficient customer service.

    Alejandro Arias, MD -

    I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.

    Jennifer Biddle - Advanced Physician Services, PC

    Professional service, fast turnaround, very efficient and excellent value for money!

    Milan Oleksak, M.D. - Orthopaedic & Physiotherapy Associates

    I just wanted you to know how pleased I am with the time accuracy ZyDoc provides. The patients and insurance companies are so pleased that they are getting their dictations within 24 hrs. after their scheduled appointments. Some are amazed! Also thank you for all your help and guidance when I need you!

    - Michigan Neuro-Ophthalmology

    We have been using ZyDoc for years and the ease of the system is fantastic and all of our providers are very satisfied.

    Mary Ann Robinson - Katzen Eye Care and Laser Center

    My doctors and I have been working with ZyDoc for over 10 years and we are happy with the service they provide. Anytime there have been technical issues, they are very responsive and quick to find resolution. Would highly recommend!

    Debbie Moul - Pediatric Ophthalmology and Strabismus Associates, Inc.

    ZyDoc offers quick and proficient transcription services and always have friendly and professional staff available to help with any questions of concerns. ZyDoc is dependable and their services are user-friendly. Would definitely recommend to others to use.

    Veronica Boiadjian - Dane Street, LLC

    I can’t say thank you enough. ZyDoc has made my life so much easier!

    Laurie Oliver - COE, Practice Administrator, Stolte Eye Center

    I have had nothing but positive experiences with the whole system right from the sales person down to our letters. The whole transition from our old dictation service to ZyDoc has been wonderful, and I would recommend them to anyone.

    Kim Q. - Client since 2001, working at Medical Clinic with 15 employees

    We recommend ZyDoc to provide not only reliable service, but reliable technology for efficient workflow of patient documentation.

    Roy W. -

    This organization raised my level of confidence which opened a door of opportunity to implement a major internal reorganization to outsource the internal transcription staff from the medical/surgical units and clinics.

    Carmen D. - State mental health facility

    The doctors like the mobile app and they find it easy to use!

    Sandy Wagner - Arlington Orthopedics

    I love it! I am focused on getting the notes done, even when I am exhausted I have enough in me to get them done knowing your staff is doing the back end work.

    Danielle Dronet, LISW-S - Center for Advanced Mental Health Practice (using ZyDoc's mobile app & Practice Fusion EHR)

    You guys are beyond great! I don’t get tired of complimenting the great and speedy service!

    Victor Cordero, PsyD -

    How ZyDoc’s Fast, Accurate and Reliable Medical Transcription Services Benefit Your Hospital

    Because of the data entry burden that accurate, timely record-keeping places on doctors, numerous healthcare organizations are taking advantage of leveraging hospital transcription services with automated section level EHR insertion. This option lightens doctors’ workloads while simultaneously allowing them to do what they’re best at — treating patients.  It is much easier and faster for the doctors to dictate their encounters, have them transcribed and then inserted into the EHR. The resultant records are enriched human readable medical records that contain much better information. Doctors are freed to spend more time with patients, finish earlier or see more patients.

    Having processed over 10 million documents, top-rated healthcare organizations across the U.S. have chosen the award-winning hospital transcription services offered by ZyDoc and it’s easy to see why: In the 2018 Top Medical Transcription and Technology Services & Documentation Solutions — a survey conducted by Black Book Market Research — practicing doctors rated ZyDoc #1 in support and customer service.

    Our proprietary cloud-based, internet-accessible document management platform for hospitals is 100% HIPAA-compliant and supported by ZyDoc’s highly trained, U.S.-based transcriptionists. Thanks to ZyDoc’s technology, quality control and medical industry experience, your patients’ EHRs will be updated quickly, accurately and in a cost-effective manner.

    How Our Award-Winning Hospital Transcription Services Work

    If the medical staff at your hospital is struggling to meet their burdensome record-keeping duties, it’s time to take advantage of ZyDoc’s hospital transcription services that offer the following benefits:

    • Two-hour turnaround times on more than 90% of jobs
    • Transparent pricing with your choice of service level
    • Full 100% HIPAA compliance
    • No software installation required
    • Increased revenue with more patients treated and less reimbursement issues
    • Improved job satisfaction for doctors and staff
    • Better level of patient care with doctors focused on treatment instead of typing

    For all of the doctors at your hospital, working with ZyDoc could not be simpler. Our document management platform requires no software installation or complex training at all. Also, with our easy-to-use mobile app, physicians can dictate their notes wherever and whenever they like.

    For more information, call us today at 1-800-546-5633 or compare our plans and pricing.