Cerner EHR Documentation Services | Zydoc

Cerner EHR Documentation Services

Cerner EHR Documentation Services from ZyDoc

ZyDoc’s suite of clinical documentation services includes Cerner EHR Documentation Services. Our API automatically copies the transcribed documents we upload to ZyDoc’s cloud-based document management platform to your Cerner EHR in a ready-to-use format. After a client dictates their encounter notes, we transcribe it, upload it to our platform and let the API do the rest. ZyDoc’s Connect™ API works with all three Cerner EHR programs:

  • Cerner PowerChart: A hybrid EHR suitable for ambulatory and hospital facilities with cloud and on-premise options
  • Cerner CareTracker: A touchscreen-based EHR for use on the floor in long-term care facilities
  • Cerner Millenium: An enterprise-wide EHR system compatible with medical and behavioral healthcare facilities

The Benefits of Using EHR Documentation Services with Cerner

As an automatic transcription integration API, ZyDoc’s Connect™ API delivers the benefits of an clinical documentation service in a convenient package. Like Cerner’s EHRs, our API suits a variety of physician and practice operations because of its flexibility. The automatic nature of Connect™ will enable your practice to reap the following benefits of a well-executed transcription EHR integration:

  • Smooth documentation and billing workflow: Connect™ will integrate directly into your EHR data and billing operations by keeping your notes consistent across your practice. The documentation we will send to the TrackDoc platform will transfer directly to your Cerner EHR, which you can then reference for billing. Many of our clients can improve their documentation speed and detail, providing more support for revenue cycle management claims.
  • Suitability for any healthcare discipline: Since Connect™ works with any of our transcriptions, it can transfer documentation for any practice type. Our clients work in behavioral health, surgery, general practice and virtually any other discipline. All of our services and technology, including our EHR integration API, can function in multiple locations for physician groups with many buildings.
  • Accurate transcription transfer to Cerner: Our API makes an exact copy of a transcription to populate into the appropriate fields in your EHR. We developed TrackDoc Connect™ to convert our transcription style to a suitable EHR record for maximum accuracy. During implementation, we can modify this process as needed to fit your operations.
  • Scalability to any practice size: Thanks to our flexible service model, we can implement our API for clients with any level of transcription volume or complexity. Three of our four plans feature Connect™, which we automatically include in their pricing.
  • Ease of use for improved physician workflow: As a physician-owned and run business, we prioritize improving our clients’ well-being as they work. We designed our API to simplify a clinician’s workflow to address the growing importance of mental health in the healthcare industry.

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    Why Choose ZyDoc to Populate your Cerner EHR?

    ZyDoc’s Connect™ API system is just one of the elements of our suite of transcription services and technology. ZyDoc covers all steps of the transcription process so you can focus on other aspects of your practice. The advantages of choosing us as your transcription provider include:

    • Compliance with HIPAA and other security regulations: We perform 128-bit encryption in all of our audio and data transfers, keeping your practice’s information safe in all of our services. Our technology meets standards for the National Institute of Standards and Technology (NIST) and Health Insurance Portability and Accountability Act (HIPAA).
    • Compatibility with most EHRs: If you or another physician uses a different EHR from Cerner, TrackDoc Connect™ works with most platforms. We developed it to integrate with popular choices like Epic and athenahealth. If you have a cloud-based platform that is not on our list of compatible software, we can insert your information directly into your EHR as a user.
    • Assistance with installation and ongoing use: Our team will help you throughout ZyDoc implementation and usage so you can get the most out of your transcriptions. We deliver comprehensive installation and implementation assistance as well as ongoing support as needed.
    • Line-based pricing: ZyDoc service plans charge by transcription line to make it simple for you to estimate your return on investment. Our prices scale based on accuracy, value-added services and typist location.
    • Personalized implementation: All of our clients receive an extensive onboarding process that includes an implementation meeting. We will use these services to understand your transcription requirements and optimize our service efficiency for your practice’s needs.

    Start Benefiting Today from Cerner EHR Documentation Services from ZyDoc

    With ZyDoc, you can dramatically improve your clinical documentation efficiency. With the compatible device of your choice, you can dictate your patient encounters and receive transcribed and edited notes. Our team will provide dedicated support with 24/7 availablity and personalized developer solutions as needed.

    We offer plenty of ways to learn more about TrackDoc Connect™ and our other services and software. You can call us at 800-546-5633, contact our team online.

    Why Doctors Choose ZyDoc Medical Transcription

    Great response time with transcription and customer response is super quick.

    Shannyn - Umpqua Valley Internists

    Great Customer Service, always able to reach out and get a response quickly. 

    Michele B. - Boulder City Hospital

    I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!


    Joanne Singleton - State of Alaska Division of Public Health

    ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.

    Michelle MacDonald - Copley Hospital

    I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.

    Kathleen Donigan, R.N., C.O.E., COO - Eye Care Center of Port Huron - Michigan Outpatient Surgery Center

    Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn’t have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.

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    I appreciated the friendly, personal attention I was given during the set-up of my account.

    Everett McKibben, MD - Laird Clinic of Family Medicine

    ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.

    Jodean Petersen, BS, CSO - Institute for Nerve Medicine

    ZyDoc was very accommodating and checking in with us with deliverables was superb. I  appreciate ZyDoc for working with us in a very professional manner.

    Aaron Chiusano - Maryland Center for School Safety

    Customer service is great, and I am extremely happy with the transcription services.

    Farshad Hannanian, MD -

    It has been really easy to get ZyDoc up and running at our new multi-specialty center. The team at Zydoc has been top quality and easy to work with and the physicians are finding the service very easy to use.

    Amy Cooper - CEO, Green Mountain Surgery Center

    ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.

    Lawrence Estrada - Pueblo Cardiology Associates

    Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.

    Chrissy Becker, RN - Physicians United Surgery Center

    We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!

    Lorena Reynoso, CPC - Nobility Management

    Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.


    Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real “time” saver which allows us to focus more time with our patients. We look forward to continuing with their services.

    Tammy Arbuckle - 1st Urology

    Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!

    - Nevada Department of Health and Human Services Division of Child and Family Services

    ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!

    Administative Assistant - Nevada Department of Health and Human Services

    Turnaround time is excellent. Fast and efficient customer service.

    Alejandro Arias, MD -

    I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.

    Jennifer Biddle - Advanced Physician Services, PC

    Professional service, fast turnaround, very efficient and excellent value for money!

    Milan Oleksak, M.D. - Orthopaedic & Physiotherapy Associates

    I just wanted you to know how pleased I am with the time accuracy ZyDoc provides. The patients and insurance companies are so pleased that they are getting their dictations within 24 hrs. after their scheduled appointments. Some are amazed! Also thank you for all your help and guidance when I need you!

    - Michigan Neuro-Ophthalmology

    We have been using ZyDoc for years and the ease of the system is fantastic and all of our providers are very satisfied.

    Mary Ann Robinson - Katzen Eye Care and Laser Center

    My doctors and I have been working with ZyDoc for over 10 years and we are happy with the service they provide. Anytime there have been technical issues, they are very responsive and quick to find resolution. Would highly recommend!

    Debbie Moul - Pediatric Ophthalmology and Strabismus Associates, Inc.

    ZyDoc offers quick and proficient transcription services and always have friendly and professional staff available to help with any questions of concerns. ZyDoc is dependable and their services are user-friendly. Would definitely recommend to others to use.

    Veronica Boiadjian - Dane Street, LLC

    I can’t say thank you enough. ZyDoc has made my life so much easier!

    Laurie Oliver - COE, Practice Administrator, Stolte Eye Center

    I have had nothing but positive experiences with the whole system right from the sales person down to our letters. The whole transition from our old dictation service to ZyDoc has been wonderful, and I would recommend them to anyone.

    Kim Q. - Client since 2001, working at Medical Clinic with 15 employees

    We recommend ZyDoc to provide not only reliable service, but reliable technology for efficient workflow of patient documentation.

    Roy W. -

    This organization raised my level of confidence which opened a door of opportunity to implement a major internal reorganization to outsource the internal transcription staff from the medical/surgical units and clinics.

    Carmen D. - State mental health facility

    The doctors like the mobile app and they find it easy to use!

    Sandy Wagner - Arlington Orthopedics

    I love it! I am focused on getting the notes done, even when I am exhausted I have enough in me to get them done knowing your staff is doing the back end work.

    Danielle Dronet, LISW-S - Center for Advanced Mental Health Practice (using ZyDoc's mobile app & Practice Fusion EHR)

    You guys are beyond great! I don’t get tired of complimenting the great and speedy service!

    Victor Cordero, PsyD -