For transcription companies that need a cloud-based enterprise transcription platform that is full- featured and HIPAA-secure from a true partner, Connect provides a browser-based transcription platform tailored to your needs.
Dictation
Dictate with smartphones, digital recorders, and toll-free telephone services. Upload audio and video files in any format with drag and drop
Manage Workflows
Increase efficiency and reduce costs while providing a foundation for your Physicians to drive the EHR with transcribed records that support clinical and ambulatory care.
Comprehensive Reporting
Editor and typist line counting Accuracy of typists and editors Turnaround reports Billing by doctor, facility, client, enterprise
Clients
Easy client enrollment Quick and effortless startup Minimal training required User based roles and privileges
TSO Clients Love ZyDoc’s platform
When you use ZyDoc’s Connect Platform to improve medical transcription efficiency, you’ll appreciate the advantages of HIPAA compliant technology created with the medical field’s challenges in mind.
Cloud-based transcription access:
All audio and text data runs on Connect, our proprietary cloud platform. This internet-based system has HIPAA-compliant security and allows you and your clients to access it from anywhere. Our cloud-based software with one single system helps you manage transcription work and simplifies operations. Clients appreciate the simplicity and reliability of the platform that is consistently ranked highly in the industry.
EHR integration capabilities:
With Connect, you can link your transcription services to your clients EHRs. Notes automatically insert into the section levels of each encounter avoiding the risks of copy and pasting manually delivering full EHR documentation.
Dedicated training and support:
After you register for one of our service plans, our technicians will train you on how to record dictations, upload audio and view your documents. We’ll also provide instructions for toll-free phone dictation, your ZyDoc team’s contact information and a Connect user manual.
HIPAA compliant:
MTSOs appreciate that all of our medical documentation services are 100% HIPAA-compliant. We are fully browser-based with no locally installed software. We also have robust system controls and audit log. Our production systems use HITRUST CSF-Certified cloud-based service providers. All data is fully encrypted at rest and in-transit using NIST approved mechanisms.
Contact ZyDoc Sales for Transcription Platform Pricing:
Call 800-546-5633 or chat with the ZyDoc Sales Team or request a sales specialist to contact you.
“Great response time with transcription and customer response is super quick.”
Shannyn - Umpqua Valley Internists
Hospital
“Great Customer Service, always able to reach out and get a response quickly. ”
Michele B. - Boulder City Hospital
Government
“I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!
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Joanne Singleton - State of Alaska Division of Public Health
Hospital
“ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.”
Michelle MacDonald - Copley Hospital
Surgery Center
“I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.”
Kathleen Donigan, R.N., C.O.E., COO - Eye Care Center of Port Huron - Michigan Outpatient Surgery Center
Gastroenterology
“Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn't have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.”
Jamie Espinoza - Affiliates in Gastroenterology
Family Medicine
“I appreciated the friendly, personal attention I was given during the set-up of my account.”
Everett McKibben, MD - Laird Clinic of Family Medicine
Neurology
“ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.”
Jodean Petersen, BS, CSO - Institute for Nerve Medicine
Government
“ZyDoc was very accommodating and checking in with us with deliverables was superb. I appreciate ZyDoc for working with us in a very professional manner.”
Aaron Chiusano - Maryland Center for School Safety
Neurology
“Customer service is great, and I am extremely happy with the transcription services.”
