Great response time with transcription and customer response is super quick.
Why Doctors Choose ZyDoc Medical Transcription
Great Customer Service, always able to reach out and get a response quickly.
I have always found Lisa Robbins to be so helpful and very responsive, whenever I have questions. It is one of the reasons I really love ZyDoc. Communication is very easy, which I appreciate and that is even with a 4 hour time difference between us! Thank you as always for making this part of my job stress free!
ZyDoc has offered a productive solution that allows our Patient Care Providers to maintain prompt patient care, efficient patient documentation turnaround, and a preferred convenience with the use of smart phone app for dictation. With the integrated interface into our EMR, completed patient visit notes are available promptly for continued patient care and sharing of information. Additionally, the response time for support and application assistance is excellent, knowledgeable and friendly.
I am really happy with the transcription services provided by ZyDoc. It makes it easy and convenient for the Doctors to use it in our facility.
Since starting with ZyDoc, all my providers found the system very easy to use. Even our older doctors didn’t have any issues. My staff was amazed at the rapid response to getting letters back to send out and the accuracy was outstanding. Every time I reach out with a question or concern, I always get a quick reply. The pricing is fair and reasonable and we are very happy with the service. Best decision we made to switch. Thank you ZyDoc.
I appreciated the friendly, personal attention I was given during the set-up of my account.
ZyDoc is a leader in the transcription sector because they can process extremely complex neurological reports quickly and accurately. Their quality and customer service is next to none, we have been extremely satisfied with their service for more than 8 years.
ZyDoc was very accommodating and checking in with us with deliverables was superb. I appreciate ZyDoc for working with us in a very professional manner.
Customer service is great, and I am extremely happy with the transcription services.
It has been really easy to get ZyDoc up and running at our new multi-specialty center. The team at Zydoc has been top quality and easy to work with and the physicians are finding the service very easy to use.
ZyDoc is not only an easy program to access and utilize, but their customer service and web connectivity also make it a very seamless process when trying to reconcile, resolve and troubleshoot issues.
Implementing a new dictation service can be daunting and extremely time-consuming. Vicki Day managed the transition for our company and it was seamless. She continues to be extremely responsive and update or fix anything we need even after office hours. I would highly recommend ZyDoc as this has been a great transition and our physicians are very happy.
We love ZyDoc! The simplicity of getting it started to the quick support we receive makes the functioning of our surgery center quick and easy. Our docs find it to be simple and quick!
Our practice has used ZyDoc Medical Transcription Service for approximately 9 years. The transcribed reports are always accurate and done timely. The service is both cost and time efficient. And very user friendly! We highly recommend their services.
Our office has used ZyDoc for many years for our transcription needs. They provide us with fast and efficient service. They are a real “time” saver which allows us to focus more time with our patients. We look forward to continuing with their services.
Accuracy: The level of accuracy is exceptional and exceeds the expected accuracy standards! Customer service: Consistently amazing customer service. Never too busy and always makes you feel important. Communication: Working with ZyDoc to integrate our myAvatar EHR system and the committed communication is the key to our success. Thank you for all you do for us and thanks for always caring!
ZyDoc is amazing! Our doctors really enjoy how user-friendly the website is!
Turnaround time is excellent. Fast and efficient customer service.
I have never dealt with an easier transcription service. Rapid turnaround time for dictations and an easy to contact customer service.
Professional service, fast turnaround, very efficient and excellent value for money!
I just wanted you to know how pleased I am with the time accuracy ZyDoc provides. The patients and insurance companies are so pleased that they are getting their dictations within 24 hrs. after their scheduled appointments. Some are amazed! Also thank you for all your help and guidance when I need you!
We have been using ZyDoc for years and the ease of the system is fantastic and all of our providers are very satisfied.
My doctors and I have been working with ZyDoc for over 10 years and we are happy with the service they provide. Anytime there have been technical issues, they are very responsive and quick to find resolution. Would highly recommend!
ZyDoc offers quick and proficient transcription services and always have friendly and professional staff available to help with any questions of concerns. ZyDoc is dependable and their services are user-friendly. Would definitely recommend to others to use.
I can’t say thank you enough. ZyDoc has made my life so much easier!
I have had nothing but positive experiences with the whole system right from the sales person down to our letters. The whole transition from our old dictation service to ZyDoc has been wonderful, and I would recommend them to anyone.
We recommend ZyDoc to provide not only reliable service, but reliable technology for efficient workflow of patient documentation.
This organization raised my level of confidence which opened a door of opportunity to implement a major internal reorganization to outsource the internal transcription staff from the medical/surgical units and clinics.
The doctors like the mobile app and they find it easy to use!
I love it! I am focused on getting the notes done, even when I am exhausted I have enough in me to get them done knowing your staff is doing the back end work.
You guys are beyond great! I don’t get tired of complimenting the great and speedy service!